OASIS requirements and Frequently Asked Questions

Requirements:

• Internet Explorer 5.5 or higher - www.microsoft.com
• Adobe Reader 6.0 or higher - www.adobe.com
• Java Virtual Machine or Java Run Time Environment - Sun Microsystems
• Disable all pop-up blockers (Internet Explorer, Google, Yahoo, etc.) or alternatively, allow jimcor.com on any/all pop-up blockers
• Add jimcor.com to email spam filter white list

1. How do I obtain a user ID and password?

On the web services page, mouse over the program you are interested in (ie: Personal Lines Mortgagee Changes) and select Enrollment Request.

2. What if my program does not offer a login request?

Email OASIS@jimcor.com for further details.

3. I forgot my password. What do I do?

If you already have an account, email webmaster@jimcor.com. Be sure to include the program for which you have forgotten your password. If you do not have an account, fill out a login request form.

4. The web page is not viewing correctly.

Make sure you have followed all above requirements. Internet Explorer should be up to date. If the menu items are not showing, Java needs to be installed. If PDF's are not viewing properly, install the latest Adobe Reader. See links above for the latest versions.

5. I have a question regarding coverage, a policy, or other insurance-related item.

Contact your underwriter.